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Financial Services Information - 1st April 2016 - 30th September 2016

Period covered in this report: 1st April 2016 – 30th September 2016

Brands/trading names covered: Ace & Studio

No. of complaints opened No. of complaints closed Complaints closed within 8 weeks (%) Closed complaints upheld by firm (%)
Banking 5178
Home Finance
General Insurance 1935 1085 1030 (94.9%) 328 (30.2%)
Decumulation, life & pensions
Investments

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