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Financial Services Information - 1st October 2015 - 31st March 2016

Period covered in this report: 1st October 2015 - 31st March 2016

Brands/trading names covered: Ace & Studio

No. of complaints opened No. of complaints closed Complaints closed within 8 weeks (%) Closed complaints upheld by firm (%)
Banking
Home Finance
General Insurance 2969 2055 2004 (97.5%) 440 (21.4%)
Decumulation, life & pensions
Investments

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