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Financial Services Information - 30th September 2012 - 29th March 2013

Period covered in this report: 30th September 2012 - 29th March 2013

Brands/trading names covered: Ace & Studio

No. of complaints opened No. of complaints closed Complaints closed within 8 weeks (%) Closed complaints upheld by firm (%)
Banking
Home Finance
General Insurance 17226 13510 13480 (99.8%) 1541 (11%)
Decumulation, life & pensions
Investments

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