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Financial Services Information - 31st March 2012 - 30th September 2012

Period covered in this report: 31st March 2012 - 30th September 2012

Brands/trading names covered: Ace & Studio

No. of complaints opened No. of complaints closed Complaints closed within 8 weeks (%) Closed complaints upheld by firm (%)
Banking
Home Finance
General Insurance 13195 13671 13556 (99%) 2787 (20%)
Decumulation, life & pensions
Investments

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