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Financial Services Information - 1st October 2011 - 30th March 2012

Period covered in this report: 1st October 2011 - 30th March 2012

Brands/trading names covered: Ace & Studio

No. of complaints opened No. of complaints closed Complaints closed within 8 weeks (%) Closed complaints upheld by firm (%)
Banking
Home Finance
General Insurance 3319 2661 2635 (99%) 130 (5%)
Decumulation, life & pensions
Investments

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