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Financial Services Information - 3rd April 2010 - 2nd October 2010

Period covered in this report: 2nd October 2010 - 1st April 2011

Brands/trading names covered: Ace & Studio

No. of complaints opened No. of complaints closed Complaints closed within 8 weeks (%) Closed complaints upheld by firm (%)
Banking
Home Finance
General Insurance 982 980 935 (95%) 40 (4%)
Decumulation, life & pensions
Investments

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